These Terms & Conditions constitute a legally binding agreement between you and qu89 governing all use of the qu89 platform, including casino games, sports betting, card games, and all related services. Please read them carefully before using any part of the qu89 website.
A summary of the most important qu89 terms — the full legal text follows below
Access to qu89 is strictly limited to players aged 21 years and above. qu89 conducts age verification as part of the withdrawal process and reserves the right to suspend accounts pending verification.
Each player may hold only one active qu89 account. Duplicate accounts are prohibited and will result in suspension of all associated accounts and forfeiture of any balances held across them.
All qu89 bonuses are subject to wagering requirements stated at the point of offer. Bonus funds cannot be withdrawn until wagering conditions are fully met. Abuse of the qu89 bonus system results in forfeiture.
You are fully responsible for maintaining the confidentiality of your qu89 login credentials. qu89 will never ask for your password via email or live chat. Report unauthorised access to qu89 support immediately.
qu89 processes withdrawals to JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Withdrawals require identity verification above applicable thresholds and are processed within qu89's stated timeframes.
Collusion, use of bots or automated software, exploitation of software errors, and any form of fraud are strictly prohibited on qu89. Violations result in immediate account termination and possible legal action.
21+ Important: By accessing or using qu89 you confirm that you are at least 21 years of age. If you do not meet this age requirement, you must not use any part of the qu89 platform. qu89 takes age compliance seriously and enforces it at the withdrawal stage through mandatory identity verification.
In these Terms & Conditions, the following definitions apply unless the context clearly requires otherwise:
By registering a qu89 account, making a deposit, placing a bet, launching a game, or otherwise using any part of the qu89 platform, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety, together with the qu89 Privacy Policy and any game-specific rules published on the platform.
If you do not agree with any part of these Terms & Conditions, you must immediately cease using the qu89 platform and close your account by contacting qu89 customer support.
To register and use a qu89 account, you must satisfy all of the following eligibility criteria at all times:
qu89 reserves the right to request documentary evidence confirming any of the above eligibility criteria at any time. Failure to provide satisfactory verification within a reasonable period may result in account suspension or closure.
To access the real-money features of qu89, you must complete the registration process accurately and in full. You agree to provide truthful, current, and complete information at the time of registration, including your legal name, date of birth, Pakistani mobile number, and any other information reasonably requested by qu89.
Each individual may hold only one active qu89 account. The operation of multiple qu89 accounts, whether using different names, mobile numbers, or payment methods, is strictly prohibited. qu89 uses automated duplicate-detection systems. Where duplicate accounts are identified, all associated accounts will be suspended, bonus balances forfeited, and real-money balances held pending investigation.
You are solely responsible for maintaining the confidentiality of your qu89 login credentials. You agree to notify qu89 support immediately if you become aware of any unauthorised access to your account. qu89 will not be liable for any losses resulting from unauthorised account access where you have failed to take reasonable steps to protect your credentials.
qu89 is required to conduct Know Your Customer (KYC) verification in line with its international licensing obligations. Identity verification is triggered at the withdrawal stage and may require submission of a valid government-issued ID, proof of address, and proof of the payment method used. qu89 will not process withdrawals until satisfactory KYC documents have been reviewed and approved.
You may close your qu89 account at any time by contacting customer support. qu89 reserves the right to close or suspend any account that violates these Terms & Conditions without prior notice. Upon legitimate closure, any verified real-money balance will be returned to your registered payment method after applicable checks.
qu89 accepts deposits and processes withdrawals via the following methods for Pakistani players: JazzCash, EasyPaisa, HBL Bank Transfer, UBL Bank Transfer, Meezan Bank Transfer, Visa, and Mastercard. qu89 reserves the right to add, remove, or modify available payment methods at its discretion with reasonable notice.
Minimum and maximum deposit and withdrawal limits apply to each payment method and are displayed in the qu89 cashier at the time of transaction. These limits may be adjusted for individual accounts based on verification status and account history.
All qu89 transactions for Pakistani players are conducted in Pakistani Rupees (PKR). qu89 does not apply hidden foreign exchange conversion fees on PKR transactions. Where a player uses an international card, any currency conversion is handled by the card issuer and qu89 is not responsible for rates applied at that level.
qu89 targets a withdrawal processing time of 1–2 hours for JazzCash and EasyPaisa withdrawals and 1–3 business days for bank transfers. Processing times commence after successful KYC verification and may be extended where additional review is required under qu89's anti-money-laundering procedures.
qu89 is obligated to comply with applicable anti-money-laundering regulations. qu89 reserves the right to delay, refuse, or reverse any transaction that it reasonably suspects may be connected to money laundering, fraud, or other illegal activity. qu89 may report suspicious transactions to relevant authorities as required by law, without prior notice to the account holder.
All bonuses, free spins, cashback offers, and promotional credits offered by qu89 are subject to the specific wagering requirements and conditions stated at the point the offer is presented. In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion terms take precedence only in respect of the matters they explicitly address.
Bonus funds must be wagered the stated number of times before any winnings generated from bonus funds may be withdrawn. Wagering requirements are calculated on the bonus amount unless otherwise stated. Not all games contribute equally to wagering requirements — contribution rates per game category are displayed in the qu89 bonus terms section.
qu89 reserves the right to void bonuses and associated winnings, and to close accounts, where it has reasonable grounds to believe that a player is abusing the qu89 bonus system. Abuse includes but is not limited to: placing low-risk or zero-risk bets to fulfil wagering requirements, using multiple accounts to claim bonuses multiple times, or coordinating bonus claims with other players.
Unless otherwise stated in specific promotion terms, bonus funds expire if wagering requirements are not completed within 30 days of the bonus credit date. Expired bonuses and any associated winnings are forfeited automatically.
All bets and game rounds placed on qu89 are final once confirmed. qu89 does not accept requests to void bets after they have been placed, except in circumstances where a manifest error has occurred on the part of qu89's systems or a game provider.
qu89 reserves the right to void any bet or game result that has been influenced by a manifest error, including but not limited to: obvious pricing mistakes in sportsbook odds, software malfunctions resulting in impossible game outcomes, or display errors that do not reflect the true underlying calculation. In such cases, qu89 will restore affected accounts to their pre-error state.
Cricket betting markets, including PSL markets, are governed by the specific sporting rules applicable to each market type. Match result bets are settled based on the official result as determined by the relevant governing body. qu89's sportsbook rules detail settlement procedures for abandoned matches, weather interruptions, and super-over determinations. Players are advised to review these rules before placing cricket bets.
All RNG-based games available on the qu89 platform have been independently certified by accredited third-party testing laboratories for fairness, randomness, and conformity with stated Return to Player (RTP) percentages. Certified RTP figures are published in the qu89 game information section. Live dealer games operate with physical cards and wheels monitored by independent oversight.
The following conduct is strictly prohibited on the qu89 platform. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and may result in referral to law enforcement authorities:
All content on the qu89 platform, including but not limited to software, game code, graphics, user interface elements, logos, text, audio, and video, is the intellectual property of qu89 or its licensed game providers and is protected by applicable international intellectual property law.
You are granted a limited, non-exclusive, non-transferable licence to access and use the qu89 platform solely for your personal, non-commercial entertainment. You may not copy, reproduce, distribute, reverse-engineer, or create derivative works based on any qu89 content without prior written authorisation from qu89.
The qu89 brand name, logo, and associated marks are proprietary to qu89. Unauthorised use of the qu89 brand in any form, including for promotional, affiliate, or impersonation purposes, is prohibited without a formal written agreement.
qu89's collection, processing, storage, and use of your personal data is governed by the qu89 Privacy Policy, which forms an integral part of this agreement. By accepting these Terms & Conditions you also confirm your acceptance of the qu89 Privacy Policy.
In summary: qu89 collects only the personal data necessary to provide its services, verify your identity, process your transactions, and comply with its legal obligations. qu89 does not sell your personal data to third parties. Data is retained in accordance with qu89's data retention schedule as set out in the Privacy Policy.
To the fullest extent permitted by applicable law, qu89's total liability to you in connection with your use of the platform shall not exceed the amount of your real-money balance at the time the relevant claim arises.
qu89 shall not be liable for any indirect, consequential, special, incidental, or punitive damages arising from your use of or inability to use the qu89 platform, including but not limited to loss of profits, loss of data, or loss of gaming opportunities caused by:
qu89 is committed to providing a safe and responsible gaming environment. The following responsible gaming tools are available to all qu89 account holders at no cost and without restriction:
All responsible gaming tools can be activated from the qu89 Account Settings under the Responsible Gaming tab, or by contacting qu89 customer support directly. qu89 is dedicated to helping players who feel their gaming may be becoming problematic. If you are concerned about your gaming behaviour, please use these tools and consider seeking help from a qualified support organisation.
qu89 reserves the right to amend these Terms & Conditions at any time. Where changes are material, qu89 will provide notice to registered players via the email address or mobile number associated with their qu89 account at least 14 days prior to the changes taking effect.
Continued use of the qu89 platform after the effective date of any amendments constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using qu89 and close your account before the effective date of the changes.
The most current version of these Terms & Conditions is always available at qu89.net/terms-conditions and is identified by the "Last Updated" date displayed in the document header.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which qu89 holds its international gaming licence. In the event of any dispute arising from your use of the qu89 platform, the parties agree to first attempt resolution through qu89's customer support process.
If a dispute cannot be resolved through the qu89 support process within 30 days of the initial complaint, either party may refer the matter to the applicable dispute resolution body designated under qu89's gaming licence. The decision of that body shall be final and binding on both parties.
Nothing in this clause limits your statutory rights as a consumer under the applicable laws of your country of residence.
For any queries relating to these Terms & Conditions, your qu89 account, or any aspect of the qu89 platform, please contact qu89 customer support:
Email Support: [email protected]
Live Chat: Available 24/7 within the qu89 platform after login
Response Time: Email queries are typically addressed within 24 hours. Live chat responses are immediate during staffed hours.
These Terms & Conditions were last reviewed and updated on 1 January 2026. qu89 recommends that all players review this document periodically to remain informed of the current rules governing the qu89 platform.
Now that you've reviewed the qu89 Terms & Conditions, log in to your account and enjoy cricket betting, live casino, slots, and more. PKR deposits accepted. 21+ only.